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Osaki Pinnacle 5D DuoFlex AI (Open Box)

Regular price   $16,998.00 Sale price   $14,998.00 Save 11%

1-Year Warranty
3-Month Return

  • Intelligent HealthPro
  • Duo Mech™ 4D+3D Mechanism
  • 8 Roller-Track Massage
  • 2 Heating Cores
  • SL Flex Track
  • Smart Voice Control
  • Body Heat Therapy
  • 38 Air Cell Full Body Compression
  • 20 Auto Programs & 11 Massage Styles
  • Automatic Extendable Footrest
  • Wireless Charging

The Pinnacle of Intelligent Luxury. Redefined Recovery.

Engineered over years of refinement, this flagship system combines advanced AI, dual-mechanism precision, and immersive technology to deliver one of the most intuitive massage experiences available.


AI Health Detection & Personalization

The Pinnacle DuoFlex AI continuously monitors key body metrics including fatigue levels, heart rate, blood oxygen, and microcirculation.

Using this data, the system creates a fully personalized massage program that adapts in real time—ensuring each session is precisely aligned with your body’s current condition.


Dual 5D + 4D Smart Mechanism

A synchronized dual-mechanism system delivers comprehensive full-body coverage.

The upper 5D system adapts pressure dynamically for lifelike precision, while the lower 4D mechanism targets deeper areas such as the glutes and hamstrings—creating a seamless and balanced massage experience.


SL Flex Track & Advanced Stretching

The flexible SL-Track system follows the natural curvature of your body while enabling deeper stretching positions.

With extended recline capability, it supports dynamic full-body stretching and a more fluid, continuous massage from lower body to upper back.


Advanced Heating Therapy

Targeted heat is applied across multiple zones including the lumbar, seat, and knee areas.

This comprehensive heating system enhances circulation, relieves stiffness, and deepens overall relaxation throughout the session.


Full-Body Air Compression System

A high-capacity system designed for complete coverage:

  • 57-cell air compression across shoulders, arms, seat, calves, and feet
  • Coordinated pressure for improved circulation
  • Enhanced comfort through layered compression

Enhanced Lower Body Innovation

Designed for deeper and more targeted relief:

  • Dual foot rollers for full sole coverage
  • Side calf scrapers for kneading from multiple angles
  • Automatic extendable footrest for personalized fit

This unique configuration delivers a level of lower body massage rarely found in other systems.


Intelligent Control & Interaction

A fully integrated system designed for seamless operation:

  • 12.3-inch HD touchscreen controller
  • Voice control for hands-free use
  • Smart dial and quick-access controls
  • Mobile app connectivity for remote operation

Immersive Entertainment & Experience

Designed to engage all senses:

  • Built-in YouTube streaming via controller
  • Monster surround sound speakers for high-fidelity audio
  • Screen mirroring capability for expanded viewing

Refined Design & Comfort Details

Every element is crafted for a premium experience:

  • Near-silent operation with noise reduction technology
  • Aromatherapy integration for sensory relaxation
  • LED ambient lighting with customizable modes
  • Wood grain armrest accents for a refined finish

Connectivity & Everyday Convenience

  • Wireless charging and Type-C port
  • USB connectivity
  • Automatic safety sensors for added protection

The New Standard of Intelligent Wellness

The Osaki Pinnacle 5D DuoFlex AI represents a complete fusion of technology, design, and performance.

Built to adapt, elevate, and deliver a truly personalized experience—every single time.

Every Open Box product is backed by a 1-Year Warranty and 3-Month Return, giving you both protection and flexibility from day one.

Engineered for lasting comfort. Supported by premium service.

Extended Protection Plans

For customers who desire elevated peace of mind:  

  • 1‑Year Extended Protection — $250  
  • 2‑Year Extended Protection — $350

At Massage Chair Outlet, we are committed to delivering a seamless and confident purchasing experience.

30-Day Return Policy

You have 30 days from the date of delivery to request a return.

Eligibility Requirements

To qualify for a return, your item must:

  • Be in the same condition as received
  • Be unused and uninstalled
  • Include all original packaging and materials
  • Be accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at:
support@massagechairoutlets.com

Once your request is approved, we will provide:

  • Return instructions
  • Return shipping details

Important: Items returned without prior authorization will not be accepted.

Inspection & Approval

All returned items will undergo a thorough inspection upon arrival.
Returns that do not meet the eligibility criteria may be declined.

Refund Process

Once your return is approved:

  • Refunds will be issued to your original payment method
  • Please allow a few business days for processing, depending on your bank or provider

Need Assistance?

For any questions regarding returns or refunds, feel free to contact us at:
support@massagechairoutlets.com

How long does delivery take?

Delivery times typically range from 5–10 business days, depending on your location and product availability. Once your order is processed, you will receive tracking details to monitor your delivery.

What delivery options do you offer?

We offer two delivery options:

1. Curbside Delivery

Delivered to your address (driveway/curb). No setup included.

Delivery & Service Fees (Based on Location)

  • $250 — Standard Delivery (within a 30-mile radius)
  • $350 — Extended Delivery (beyond 30 miles)

2. White Glove Delivery — $275

Includes in-home delivery, full setup, placement, and packaging removal.

What is White Glove Delivery?

White Glove Delivery is a premium service where our team delivers your chair inside your home, assembles it if needed, and ensures everything is ready for use before leaving.

Do you deliver nationwide?

Yes, we deliver across the United States. Delivery availability may vary slightly depending on your location, especially for White Glove service.

Will I receive tracking information?

Yes. Once your order is shipped, you will receive a tracking number and updates so you can follow your delivery every step of the way.

What should I do before delivery?

Please ensure:

  • There is enough space for the chair to be delivered
  • Doorways and pathways are clear
  • Someone is available to receive the delivery

For White Glove service, our team will coordinate directly with you.

Can I change my delivery option after ordering?

If your order has not yet been shipped, you may contact us to upgrade your delivery option (e.g., to White Glove). We will do our best to accommodate your request.

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