Refund policy
At Massage Chair Outlet, we are committed to delivering a seamless and confident purchasing experience.
30-Day Return Policy
You have 30 days from the date of delivery to request a return.
Eligibility Requirements
To qualify for a return, your item must:
- Be in the same condition as received
- Be unused and uninstalled
- Include all original packaging and materials
- Be accompanied by a receipt or proof of purchase
How to Start a Return
To initiate a return, please contact us at:
support@massagechairoutlets.com
Once your request is approved, we will provide:
- Return instructions
- Return shipping details
Important: Items returned without prior authorization will not be accepted.
Inspection & Approval
All returned items will undergo a thorough inspection upon arrival.
Returns that do not meet the eligibility criteria may be declined.
Refund Process
Once your return is approved:
- Refunds will be issued to your original payment method
- Please allow a few business days for processing, depending on your bank or provider
Need Assistance?
For any questions regarding returns or refunds, feel free to contact us at:
support@massagechairoutlets.com