Shipping policy
How long does delivery take?
Delivery times typically range from 5–10 business days, depending on your location and product availability. Once your order is processed, you will receive tracking details to monitor your delivery.
What delivery options do you offer?
We offer two delivery options:
1. Curbside Delivery
Delivered to your address (driveway/curb). No setup included.
Delivery & Service Fees (Based on Location)
- $250 — Standard Delivery (within a 30-mile radius)
- $350 — Extended Delivery (beyond 30 miles)
2. White Glove Delivery — $275
Includes in-home delivery, full setup, placement, and packaging removal.
What is White Glove Delivery?
White Glove Delivery is a premium service where our team delivers your chair inside your home, assembles it if needed, and ensures everything is ready for use before leaving.
Do you deliver nationwide?
Yes, we deliver across the United States. Delivery availability may vary slightly depending on your location, especially for White Glove service.
Will I receive tracking information?
Yes. Once your order is shipped, you will receive a tracking number and updates so you can follow your delivery every step of the way.
What should I do before delivery?
Please ensure:
- There is enough space for the chair to be delivered
- Doorways and pathways are clear
- Someone is available to receive the delivery
For White Glove service, our team will coordinate directly with you.
Can I change my delivery option after ordering?
If your order has not yet been shipped, you may contact us to upgrade your delivery option (e.g., to White Glove). We will do our best to accommodate your request.